Horders Electrical

Keith Lane
5 Star
We ordered a dishwasher yesterday and it was delivered and installed this morning, excellent service. A well deserved five star review. The unit was installed and tested by Jamie who did an excellent job. It's great to support a local company who not only deliver and install but also take away your old unit, all included in the highly competitive price. I certainly will be using this Horders again.
Friday 20th November 2020

Nikki Pow
5 Star
Not only was our washing machine plus installation excellent value the service was amazing. Delivering and installing the machine was a tricky job and the installer was brilliant- polite, friendly and so very helpful. We will definitely use Horders again.
Monday 24th August 2020

Sally Ellis
1 Star
I brought a Blomberg washing/dryer from this company at great expense! Fine if the machine worked...within the first week I had to get the company back.The installation wasn’t the best it wasn’t connected properly and the engineer himself said he didn’t know the machine so wasn’t able to do a demonstration. The pipes under the sink weren’t connected properly and they needed to come back and reconnect properly as it all leaked and we had to turn everything off because the kitchen flooded.All products under the sink including dishwasher tablets etc ruined...After they’d sent someone back we then were left with a machine that just wouldn’t work.This happened with 2 further machines. The 3rd machine I’ve been left with has always leaked from the door and the soap drawer. The manager Mark said it was the way I was closing it and they wouldn’t be replacing it again. Since this because by this time it was over the 30 days manufacturers t and c’s I’ve now spent the last year with a faulty machine because I’m only allowed to get it replaced after they’ve “repaired” it 4 times under their warranty. I’ve been absolutely stressed hugely with two youngsters and myself chronically poorly It’s been an added stress I really haven’t needed especially in these times....now on my 4th repair after spending numerous amounts of energy and hours on the phone because there have been many a time when the engineers haven’t turned up or have just rearranged an appointment without telling me....this has happened so many times. I’ve been lucky enough to speak to a great customer service caller the last two times who hasn’t lied to me called Adil who’s been so lovely and helpful and tried really hard to help whereas before getting through to him it’s been appalling customer service. Despite me having appointments in my calendar I’ve been lied to and told I must be mistaken.....just like hoarders Blamed me to start with that I must be closing the draw wrong and it wasn’t me it was the machine.... It also took several months if not nearly a year of me constantly requesting the refund of half of the laundering bill I had from the cleaners who did my washing whilst I had all of these problems with the brand new machine!! As you can imagine washing was piling up with 3 of us living her. Mark the manager agreed to pay 35.00 of the nearly 70.00 bill....this was the second bill he didn’t agree to help with the first.....after nearly a year of asking for the refund he finally transferred the 35..00 he had agreed to pay! Absolutely do not recommend this company or Blomberg! Please be warned don’t go through what we have it’s been and continues to be a nightmare after spending over 600 on a “ new” machine !!!
Tuesday 9th February 2021

Terry Wheaton
5 Star
Supplied and fitted new washing machine very prompt and efficient service will come again very good to have excellent help in these difficult days with help from Bridget and James thanking you again Terry Wheaton.
Friday 4th December 2020

Thomas Liedtke
5 Star
We had the misfortune of our freezer dying during lockdown. After some extensive searching we found a suitable replacement through Horders in Bristol. It was due to arrive in the first week in July and it arrived half-way through June, and what's more it was at the best price available. In future Horders will be my first port of call. Excellent and very friendly service.
Monday 15th June 2020