Brannan Plumbing & Heating ltd

Jo Farndell
5 Star
We called Paul on a Saturday afternoon after having no hot water. He arrived within the hour and gave us a temporary fix until Monday. He returned on time as promised and installed a new timer and heating thermostat panel for hot water and heating controls. He also solved the very confusing wiring system that had been done incorrectly by a previous trade and we now have an efficient and upto date working system. Highly reccomend.
Tuesday 27th April 2021

Jose Farrington Jose Farrington
1 Star
Really bad experience with Paul brannan when he serviced my boiler in January 2021, he claimed it passed the service yet I have called Paul numerous times and the 8 times he has been out to me he has broken parts, replaced many parts costing over £1600. He never checked the water that was in the oil tank or boiler system, costing me alot more to replace the part that where already brought 2 week prior, I feel Compled to leave feed back due to the poor quality service provided by Paul, he has taken advantage of me and has created hundred of pounds unneeded, having another professional with over 3 35 years experience to review and repair his work and charges. . I can't expréss enough the disappointment in his services, please avoid Paul brannan and always get a 2nd opinion from a professional.
Saturday 3rd July 2021

Eddie Impey
5 Star
I cantacted Paul after being let down by my own insurance company and all the other 'emergency ' plumbers' listed on Google for Taunton. Pauls phone was answered immediately, and I described my problem which was a complete boiler breakdown. Rather than immediately booking a costly callout (it was 7pm on a Friday Night!) Paul actually went through all of the possible options I could try myself to rectify the problem. He spent 15 minutes on the phone with me trying to find a solution, this involved a reset and so on. He then asked me to call back in one hour if the boiler had not restarted properly. Unfortunately, despite Pauls expert advice and guidance over the phone I called Paul back to tell him my boiler was still not functioning. Please bear in mind that this was a Friday evening, when most people are sitting down with a glass of wine or a cold beer. Paul booked an appointment and promised to attend in half an hour! he arrived promptly, and spent a short amount of time expertly diagnosing our boiler issue. He then set about effecting a repair which was immediate and effective; our boiler was fixed! The fee was more than reasonable, the service exemplary and above all his level of customer service was outstanding. Anyone reading this has my personal guarantee that Paul and his company provide superb service, great value and the best customer service I have experinced. Paul is now our 'go-to' plumber!
Saturday 22nd May 2021

Maeve MaeveV
5 Star
Excellent service. Came out immediately on Christmas Eve and quickly diagnosed and remedied problem with old oil fired boiler avoiding a very chilly Christmas with no heating or hot water!
Thursday 24th December 2020

Edward Watson
5 Star
Paul fitted a new boiler to replace an outdated one. Very conscientious, a pleasant manner, and a work ethic that is not often seen these days. Very happy with his work and happy to recommend.
Saturday 3rd October 2020