A F Thomas Electricals
Appliance Repairs
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01633 262309
Unit (H) 1C Mendalgief Retail Park, Newport NP20 2NY, UK
Opening Hours:Monday: 9:00 AM – 5:00 PMTuesday: 9:00 AM – 5:00 PMWednesday: 9:00 AM – 5:00 PMThursday: 9:00 AM – 5:00 PMFriday: 9:00 AM – 5:00 PMSaturday: 9:00 AM – 5:00 PMSunday: Closed
Area Served:Within 4 miles (6.4km) of Unit (H) 1C Mendalgief Retail Park, Newport NP20 2NY, UKGet more exposure
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Google Rating: 4.8 out of 5 stars (171 total ratings)
Annette Hayes5 StarThe most wonderful customer service ever
From the ease of ordering our washing machine, to the keeping us up to date with emails, we couldn't ask for better.
Ordered on Saturday, delivered Monday morning. The delivery men were excellent. They unpacked and installed the new machine and took our old one away. They were very friendly and efficient, and the new machine was installed and working in no time. They even went through and showed us how to use all the controls - they truly went above and beyond. I will definitely be purchasing from this company againMonday 12th June 2023
Christine Brittlebank5 StarOutstanding customer Service replacing our fridge freezer Every staff member we dealt with was Efficient and supportive and we are most grateful Thoroughly recommend you and wish you well Thank youThursday 24th August 2023
Gareth Richards5 StarSale and Delivery of Washer Dryer all went very smoothly, and very prompt and polite. Highly recommended company, would definitely do business with them again.Sunday 2nd July 2023
Damien Lane5 StarWe have been buying all our white goods at AF Thomas Electricals for twenty years. It's always a pleasure to shop there. We have never been let down.
Recently, our dishwasher went on the blink again. There was a five year warranty. It was really frustrating dealing with the makers direct. Staff at AF Thomas stepped in and dealt with the problem so professionally and efficiently. The machine was eventually replaced thanks to them. There is always a chance of a problem. It's how the problem is dealt with that matters.
This is why I use the local dealer. The service, right down to installation, is just better. This is the first time I've ever left a review. I should have done it sooner! Great staff. Thank youMonday 6th February 2023
Sue Iggulden5 StarI have purchased from this company previously, and that is why I returned to buy another appliance. All the staff have been very helpful, the viewing and purchase and also my aftersales query regarding the warranty and the Persil promotion.Wednesday 7th June 2023